{"id":2347,"date":"2026-10-01T12:24:46","date_gmt":"2026-10-01T10:24:46","guid":{"rendered":"https:\/\/kupfservices.com\/faq\/shop\/"},"modified":"2026-10-01T12:24:46","modified_gmt":"2026-10-01T10:24:46","slug":"shop","status":"publish","type":"page","link":"https:\/\/kupfservices.com\/en\/faq\/shop\/","title":{"rendered":"For shop operators"},"content":{"rendered":"\n<div class=\"wp-block-group alignwide has-x-large-font-size is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-top:var(--wp--preset--spacing--80)\">\n<h1 class=\"wp-block-heading alignwide has-custom-4-font-size\">FAQs for shop operators<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Do you have questions about using KUPFticket or Kulturspenden.at? Here you&#039;ll find all the knowledge our support team has to offer. If you still have questions, you can contact us at any time using the chat feature in the admin panel!<\/p>\n\n\n<div class=\"wp-block-kupf-faq-sections has-medium-font-size\">\n\t\t\t<div class=\"kupf-faq-search kupf-faq-field\" role=\"search\" hidden><label class=\"screen-reader-text\" for=\"kupf-faq-search-1\">Search the FAQs<\/label><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"11\" cy=\"11\" r=\"8\"\/><path d=\"m21 21-4.3-4.3\"\/><\/svg><input class=\"kupf-faq-search__input kupf-faq-field__input\" type=\"search\" id=\"kupf-faq-search-1\" placeholder=\"Search the FAQs \u2026\" autocomplete=\"off\"><\/div>\t\n\t\t\t<nav class=\"kupf-faq-index\" aria-label=\"Topics\">\n\t\t\t<p class=\"kupf-faq-index__label\" aria-hidden=\"true\">Topics<\/p>\n\t\t\t<ul>\n\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t<a href=\"#faq-general\">\n\t\t\t\t\t\t\tGetting started\t\t\t\t\t\t\t<span class=\"kupf-faq-index__count\">4<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t<a href=\"#events\">\n\t\t\t\t\t\t\tEvents\t\t\t\t\t\t\t<span class=\"kupf-faq-index__count\">6<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t<a href=\"#ticket-settings\">\n\t\t\t\t\t\t\tTickets &amp; ticket sales\t\t\t\t\t\t\t<span class=\"kupf-faq-index__count\">8<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t<a href=\"#payments-payouts\">\n\t\t\t\t\t\t\tPayments &amp; payouts\t\t\t\t\t\t\t<span class=\"kupf-faq-index__count\">5<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t<a href=\"#point-of-sale\">\n\t\t\t\t\t\t\tScan &amp; POS app, point of sale &amp; Tap to Pay\t\t\t\t\t\t\t<span class=\"kupf-faq-index__count\">11<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t<a href=\"#seating-charts\">\n\t\t\t\t\t\t\tSeating charts\t\t\t\t\t\t\t<span class=\"kupf-faq-index__count\">2<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t<a href=\"#vouchers\">\n\t\t\t\t\t\t\tVouchers\t\t\t\t\t\t\t<span class=\"kupf-faq-index__count\">1<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t<a href=\"#kulturspenden-en\">\n\t\t\t\t\t\t\tkulturspenden\t\t\t\t\t\t\t<span class=\"kupf-faq-index__count\">8<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t<a href=\"#support\">\n\t\t\t\t\t\t\tHelp &amp; support\t\t\t\t\t\t\t<span class=\"kupf-faq-index__count\">3<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/nav>\n\t\n\t\t\t<section class=\"kupf-faq-section\" id=\"faq-general\">\n\t\t\t\t\t\t\t<h2 class=\"kupf-faq-section__title\">Getting started<\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-6&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-6-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-6\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Who can use KUPFticket?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-6\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-6-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"who-can-use-kupfticket\"><\/div>\n<p class=\"wp-block-paragraph\"><strong>We work with the payment service provider STRIPE.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The following organizations are accepted by STRIPE (important!):<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Companies, sole proprietors, partnerships, corporations and non-profit organizations with their registered office and actual business address in Austria.\n<ul class=\"wp-block-list\">\n<li>Authorized representative: at least 18 years old. Between 13 and 17 only with the written consent of a parent or legal guardian; under 13 not permitted at all.<br><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Documentation:\n<ul class=\"wp-block-list\">\n<li>Company register number or ZVR number (Austrian register of associations)\n<ul class=\"wp-block-list\">\n<li>For self-employed persons: VAT ID or other proof of business<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Austrian, SEPA-enabled business bank account<\/li>\n\n\n\n<li>Reachable by phone<\/li>\n\n\n\n<li>Functioning business website.<br><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Proof of identity and address (KYC):\n<ul class=\"wp-block-list\">\n<li>Passport, Austrian ID card, driver&#8217;s license, residence permit or alien&#8217;s passport; for residents outside Austria, a passport is mandatory.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Excluded<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Any use by private individuals without a registered business or association.<\/li>\n\n\n\n<li>Legal entities without a registered office in Austria.<\/li>\n\n\n\n<li>Minors under 13; 13- to 17-year-olds without parental or organizational representation.<\/li>\n\n\n\n<li>Persons or companies from high-risk jurisdictions (Cuba, Iran, North Korea, Syria, Crimea\/Donetsk\/Luhansk) or on sanctions lists.<\/li>\n\n\n\n<li>Business areas on the \u201cProhibited Businesses\u201d list, including illegal goods, drugs, pornography, gambling, high-risk financial services and arms dealing.<\/li>\n<\/ul>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/who-can-use-kupfticket\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/who-can-use-kupfticket\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-7&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-7-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-7\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Step-by-step guide: create and activate your shop<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-7\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-7-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"step-by-step-create-and-activate-shop\"><\/div>\n<p class=\"wp-block-paragraph\">Want to create your first shop on KUPFticket? This guide walks you through the setup step by step.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Our tip:<\/strong> Have the required documents and information at hand and go through the steps in order. We&#8217;ve also put together a detailed <a href=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2026\/04\/Shop-erstellen-und-aktivieren.pdf\"><strong>step-by-step guide to creating and activating your shop<\/strong><\/a> (in German).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Onboarding usually takes no more than 15 minutes!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Create a shop<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Sign in to KUPFticket and create a new shop.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When creating the shop, you&#8217;ll be asked for various details about your organization. Fill in all fields completely and correctly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Set up a Stripe account<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A Stripe account is required for payment processing. Setup and verification take place directly in our onboarding.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">During setup, Stripe asks for various information about your organization and its authorized representatives.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Especially important for associations<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">For associations, some of Stripe&#8217;s questions can be misleading.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In particular, associations should not specify any additional roles for the following questions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Owner<\/strong><\/li>\n\n\n\n<li><strong>Director<\/strong><\/li>\n\n\n\n<li><strong>Board members<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If, for example, you specify additional company roles such as \u201cboard\u201d, \u201cowner\u201d or \u201cdirector\u201d for an association, Stripe may classify the organization as a conventional company. As a result, a <strong>ZVR extract may no longer be accepted as proof of the organization<\/strong> and Stripe may request additional documents.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>For associations, we therefore strongly recommend using our<\/strong> <a href=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2026\/04\/Shop-erstellen-und-aktivieren.pdf\"><strong>guide to creating and activating your shop<\/strong><\/a> <strong>(in German).<\/strong> It shows, step by step through Stripe, which details must be provided and which options to select for an association.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Specify the authorized representative<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For an organization, the responsible person must be specified correctly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The responsible person must be someone listed as an authorized representative in the ZVR extract (Austrian register of associations) or the company register.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Important:<\/strong> For the responsible person&#8217;s private address, enter that person&#8217;s actual home address, not the association&#8217;s address.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Check the organization&#8217;s address<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Make sure the organization&#8217;s address matches the address on your official documentation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Even seemingly small differences in spelling can lead to follow-up questions during the automated check.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Have the required documents ready<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the type of organization and the details provided, Stripe may request proof.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For associations, the <strong>current ZVR extract<\/strong> is usually the most relevant document.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Stripe may also request proof of identity or proof of the responsible person&#8217;s private address.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Always upload documents in full and clearly legible, and make sure they are still valid and up to date.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Complete the Stripe verification<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Check all details once more before completing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If Stripe doesn&#8217;t need any further information, the verification is complete.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If Stripe requests additional information or documents, follow the instructions directly in your Stripe account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Accidentally entered the wrong roles during setup?<\/strong> Then change the details, ideally before uploading further documents. Even if Stripe has already requested additional proof, you can still correct your details.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Activate the shop<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once all required details have been provided and the Stripe verification is complete, your shop is active.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Detailed guide for associations<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">For associations, we recommend completing the setup using our <a href=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2026\/04\/Shop-erstellen-und-aktivieren.pdf\"><strong>guide \u201cCreate and activate your shop\u201d<\/strong><\/a> (in German). It explains each step, including the Stripe verification, with screenshots.<\/p>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/step-by-step-create-and-activate-shop\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/step-by-step-create-and-activate-shop\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-8&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-8-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-8\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Marketing \u2013 logos and patches<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-8\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-8-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"marketing-logos-and-patches\"><\/div>\n<p class=\"wp-block-paragraph\">You can find logos and icons for your website, poster or social media channels <a href=\"https:\/\/drive.google.com\/file\/d\/1mNapaJb9yLJJbZbc5qMsfFo7Igx6ANam\/view?usp=sharing\">here<\/a>.<br><br><\/p>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/marketing-logos-and-patches\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/marketing-logos-and-patches\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-9&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-9-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-9\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">User management<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-9\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-9-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"user-management\"><\/div>\n<p class=\"wp-block-paragraph\">You&#8217;ll find <strong>user management<\/strong> in the <strong>shop configuration<\/strong>. There you can add new users to your shop at any time and assign them the appropriate roles.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Role<\/th><th>Permissions<\/th><\/tr><\/thead><tbody><tr><td><strong>Administrator<\/strong><\/td><td>Can change all settings and has all rights<\/td><\/tr><tr><td><strong>Event manager<\/strong><\/td><td>Can change all settings except the shop metadata<\/td><\/tr><tr><td><strong>Billing manager<\/strong><\/td><td>Can view invoices and issue refunds<\/td><\/tr><tr><td><strong>Box office manager<\/strong><\/td><td>Can use the POS (point of sale) for on-site sales<\/td><\/tr><tr><td><strong>Check-in manager<\/strong><\/td><td>Can use the scan function in the app<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note:<\/strong> The account used to create the shop is the so-called super admin (shop owner) and doesn&#8217;t need an additional role. If you want to change the shop owner, please get in touch with us.<\/p>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/user-management\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/user-management\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n<\/div>\n\t\t<\/section>\n\t\t\t<section class=\"kupf-faq-section\" id=\"events\">\n\t\t\t\t\t\t\t<h2 class=\"kupf-faq-section__title\">Events<\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-16&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-16-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-16\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Visibility of your event<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-16\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-16-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"event-visibility\"><\/div><p class=\"wp-block-paragraph\">At the very bottom of the event editor, under &#8220;<strong>Advanced settings<\/strong>&#8220;, you&#8217;ll find the option &#8220;<strong>Visibility<\/strong>&#8220;:<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"370\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/08\/Sichtbarkeit-scaled-1-1024x370.png\" alt=\"\" class=\"wp-image-941\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/08\/Sichtbarkeit-scaled-1-1024x370.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/08\/Sichtbarkeit-scaled-1-300x109.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/08\/Sichtbarkeit-scaled-1-768x278.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/08\/Sichtbarkeit-scaled-1-1536x556.png 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/08\/Sichtbarkeit-scaled-1-2048x741.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<p class=\"wp-block-paragraph\"><strong>Public events<\/strong> are listed in the web shop.<\/p><p class=\"wp-block-paragraph\"><strong>Hidden events<\/strong> can only be accessed by buyers via the direct URL.<\/p><div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/event-visibility\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/event-visibility\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-17&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-17-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-17\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Create an event<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-17\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-17-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"create-an-event\"><\/div>\n<h3 class=\"wp-block-heading\">Create an event<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In the main menu on the left, you&#8217;ll find the entry \u201cEvents\u201d. In the top right corner, you can create a new event with \u201c+Create\u201d.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"534\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/Veranstaltung-erstellen-scaled-1-1024x534.jpg\" alt=\"\" class=\"wp-image-897\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/Veranstaltung-erstellen-scaled-1-1024x534.jpg 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/Veranstaltung-erstellen-scaled-1-300x156.jpg 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/Veranstaltung-erstellen-scaled-1-768x400.jpg 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/Veranstaltung-erstellen-scaled-1-1536x800.jpg 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/Veranstaltung-erstellen-scaled-1-2048x1067.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">In the event editor, you can create your event and edit it at any time: enter the event name, upload an image, define the event period, set the venue and add an event description.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"480\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/grafik-1024x480.png\" alt=\"\" class=\"wp-image-1013\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/grafik-1024x480.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/grafik-300x141.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/grafik-768x360.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/grafik-1536x719.png 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/grafik-2048x959.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">In the next step, you choose the <a href=\"\/?p=2079\">sales mode<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"243\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/Verkaufsmodi-scaled-1-1024x243.png\" alt=\"\" class=\"wp-image-899\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/Verkaufsmodi-scaled-1-1024x243.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/Verkaufsmodi-scaled-1-300x71.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/Verkaufsmodi-scaled-1-768x182.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/Verkaufsmodi-scaled-1-1536x364.png 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/Verkaufsmodi-scaled-1-2048x486.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Add a venue<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Venues<\/strong> that don&#8217;t appear in the search (because they aren&#8217;t listed on OpenStreetMap) can now be <strong>added and saved<\/strong> by you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can create and <strong>edit<\/strong> venues directly within events and event series.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Venues no longer have to be added anew every time \u2013 they remain <strong>permanently saved<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"190\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/grafik-1-1024x190.png\" alt=\"\" class=\"wp-image-1015\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/grafik-1-1024x190.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/grafik-1-300x56.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/grafik-1-768x142.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/grafik-1.png 1430w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Select event categories<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When creating new events, you can now select suitable <strong>main and sub-categories<\/strong>. A total of five main categories with their respective sub-categories are available.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br>Once enough events have been categorized, we can integrate a <strong>search and filter function<\/strong> into the web shop and, in the future, also recommend similar events to buyers. That means more visibility for your events.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"706\" height=\"367\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/grafik-2.png\" alt=\"\" class=\"wp-image-1016\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/grafik-2.png 706w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/grafik-2-300x156.png 300w\" sizes=\"(max-width: 706px) 100vw, 706px\" \/><\/figure>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/create-an-event\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/create-an-event\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-18&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-18-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-18\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Cancel an event<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-18\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-18-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"cancel-an-event\"><\/div>\n<p class=\"wp-block-paragraph\">If you ever need to cancel an event, you&#8217;ll find the function under <strong>&#8220;Edit event&#8221;<\/strong>. Simply click the three dots next to &#8220;Update&#8221; and select <strong>&#8220;Cancel event&#8221;<\/strong>:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"468\" height=\"220\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/Veranstaltung-absagen.jpg\" alt=\"\" class=\"wp-image-891\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/Veranstaltung-absagen.jpg 468w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/Veranstaltung-absagen-300x141.jpg 300w\" sizes=\"(max-width: 468px) 100vw, 468px\" \/><\/figure>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/cancel-an-event\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/cancel-an-event\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-19&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-19-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-19\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Set up multilingual events<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-19\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-19-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"set-up-multilingual-events\"><\/div><p class=\"has-base-background-color has-background wp-block-paragraph\">KUPFticket.com can be used in German and English by default. You can also translate the event title as well as the description, individual categories, discounts and promo codes.<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"163\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Mutlilingualitaet-1024x163.png\" alt=\"\" class=\"wp-image-877\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Mutlilingualitaet-1024x163.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Mutlilingualitaet-300x48.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Mutlilingualitaet-768x122.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Mutlilingualitaet-1536x244.png 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Mutlilingualitaet.png 1604w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/set-up-multilingual-events\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/set-up-multilingual-events\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-20&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-20-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-20\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Create an event series<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-20\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-20-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"create-an-event-series\"><\/div><p class=\"has-base-background-color has-background wp-block-paragraph\">You create the <strong>event series<\/strong> once and then only need to define the <strong>individual dates<\/strong> of the performances.<br><br>You can <strong>customize<\/strong> every event within the series individually.<br><br>Once the event series has been created, you can <strong>\u201cCreate dates\u201d<\/strong>.<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"455\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/veranstaltungsreihen-neu-scaled-1-1024x455.png\" alt=\"\" class=\"wp-image-924\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/veranstaltungsreihen-neu-scaled-1-1024x455.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/veranstaltungsreihen-neu-scaled-1-300x133.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/veranstaltungsreihen-neu-scaled-1-768x341.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/veranstaltungsreihen-neu-scaled-1-1536x683.png 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/veranstaltungsreihen-neu-scaled-1-2048x910.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/create-an-event-series\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/create-an-event-series\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-21&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-21-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-21\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Sales mode<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-21\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-21-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"sales-mode\"><\/div><p class=\"has-base-background-color has-background wp-block-paragraph\">When creating events, you can choose from three options:<br><br><strong>1) \u201cAllotment per ticket category\u201d:<\/strong> Here you can set the allotments per ticket category yourself and adjust them manually at any time.<br><strong>2) \u201cAllotment for the entire event\u201d:<\/strong> Here you can define an overall allotment for the entire event.<br><strong>3) \u201cSale by seating chart\u201d:<\/strong> With the seating chart option, the ticket allotment depends on the seating plan.<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"243\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Verkaufsmodi-scaled-1-1024x243.png\" alt=\"\" class=\"wp-image-876\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Verkaufsmodi-scaled-1-1024x243.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Verkaufsmodi-scaled-1-300x71.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Verkaufsmodi-scaled-1-768x182.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Verkaufsmodi-scaled-1-1536x364.png 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Verkaufsmodi-scaled-1-2048x486.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/sales-mode\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/sales-mode\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n<\/div>\n\t\t<\/section>\n\t\t\t<section class=\"kupf-faq-section\" id=\"ticket-settings\">\n\t\t\t\t\t\t\t<h2 class=\"kupf-faq-section__title\">Tickets &amp; ticket sales<\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-30&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-30-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-30\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Ticket personalization<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-30\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-30-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"ticket-personalization\"><\/div>\n<p class=\"wp-block-paragraph\">When creating or editing a ticket category, you can enable various fields for ticket personalization:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2026\/04\/Ticket-Personalisierung-1024x932.png\" alt=\"\" class=\"wp-image-1049\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">By default, buyers always have to provide an email address and a name for the order. Ticket personalization is useful when you want to collect additional information:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2026\/04\/Ticket-Perso-Auswahl-1024x232.png\" alt=\"\" class=\"wp-image-1050\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name of the ticket holder<\/li>\n\n\n\n<li>Email address of the ticket holder<\/li>\n\n\n\n<li>Phone number<\/li>\n\n\n\n<li>Notes field (optional)<\/li>\n\n\n\n<li>Custom field<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Custom field<\/h4>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2026\/04\/ticket-perso-1-1024x519.png\" alt=\"\" class=\"wp-image-1051\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You can define custom fields individually<\/li>\n\n\n\n<li>Text fields<\/li>\n\n\n\n<li>Number fields<\/li>\n\n\n\n<li>Date picker<\/li>\n\n\n\n<li>Checkboxes<\/li>\n\n\n\n<li>Simple questions<\/li>\n\n\n\n<li>Every new field can be defined as required or optional<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Input mask<\/h4>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2026\/04\/Eingabemasek-1024x588.png\" alt=\"\" class=\"wp-image-1052\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">In the input mask, you can define a so-called pattern. You can find the details <a href=\"https:\/\/developer.mozilla.org\/en-US\/docs\/Web\/HTML\/Reference\/Attributes\/pattern\">here<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">[a-z] if only lowercase letters should be valid<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">[a-z] {4-8} if four to eight characters (lowercase letters) should be requested<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">[0-9] {4] if four digits should be requested<\/p>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/ticket-personalization\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/ticket-personalization\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-31&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-31-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-31\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Ticket details<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-31\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-31-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"ticket-details\"><\/div><p class=\"wp-block-paragraph\">When you click on a ticket in the ticket list, an overlay with all the details appears on the right-hand side of the screen:<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2026\/04\/Ticket-Details-scaled-1-1024x525.png\" alt=\"\" class=\"wp-image-1055\"\/><\/figure>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2026\/04\/ticket-overlay-1-426x1024.png\" alt=\"\" class=\"wp-image-1054\"\/><\/figure>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/ticket-details\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/ticket-details\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-32&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-32-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-32\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Create and edit categories<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-32\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-32-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"create-and-edit-categories\"><\/div>\n<p class=\"wp-block-paragraph\">In the event editor, you can <strong>create ticket categories<\/strong> and <strong>edit<\/strong> them at any time. Among other things, you can set the <strong>sales period<\/strong> and the <strong>check-in period<\/strong>, select available <strong>discounts<\/strong>, and enable or disable the <strong>sales channels<\/strong> web and POS.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"347\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/Erweiterte-Einstellungen-scaled-1-1024x347.jpg\" alt=\"\" class=\"wp-image-903\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/Erweiterte-Einstellungen-scaled-1-1024x347.jpg 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/Erweiterte-Einstellungen-scaled-1-300x102.jpg 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/Erweiterte-Einstellungen-scaled-1-768x260.jpg 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/Erweiterte-Einstellungen-scaled-1-1536x521.jpg 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/Erweiterte-Einstellungen-scaled-1-2048x694.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">To enter <strong>edit mode<\/strong>, click the <strong>pencil icon<\/strong> directly on the ticket category (see screenshot). In the category&#8217;s advanced settings, you&#8217;ll find useful tools to fine-tune the sales of your event:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"815\" height=\"1024\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/Erweiterte-Einstellungen-2-815x1024.jpg\" alt=\"\" class=\"wp-image-904\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/Erweiterte-Einstellungen-2-815x1024.jpg 815w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/Erweiterte-Einstellungen-2-239x300.jpg 239w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/Erweiterte-Einstellungen-2-768x965.jpg 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/07\/Erweiterte-Einstellungen-2.jpg 1190w\" sizes=\"(max-width: 815px) 100vw, 815px\" \/><\/figure>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/create-and-edit-categories\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/create-and-edit-categories\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-33&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-33-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-33\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Maximum number of tickets per order<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-33\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-33-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"maximum-number-of-tickets-per-order\"><\/div><p class=\"wp-block-paragraph\">Under &#8220;<strong>Shop configuration&#8221; <\/strong>-&gt; &#8220;<strong>Ticket sales&#8221;<\/strong>, you can set a maximum number of tickets per order for your shop:<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"466\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/05\/grafik-1-1024x466.png\" alt=\"\" class=\"wp-image-811\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/05\/grafik-1-1024x466.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/05\/grafik-1-300x136.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/05\/grafik-1-768x349.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/05\/grafik-1-1536x699.png 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/05\/grafik-1-2048x932.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<p class=\"wp-block-paragraph\">You can also adjust the limit in the advanced settings of a ticket category. This setting applies only to that category and overrides the global shop limit.<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"716\" height=\"1024\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/05\/grafik-2-716x1024.png\" alt=\"\" class=\"wp-image-812\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/05\/grafik-2-716x1024.png 716w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/05\/grafik-2-210x300.png 210w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/05\/grafik-2-768x1098.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/05\/grafik-2.png 852w\" sizes=\"(max-width: 716px) 100vw, 716px\" \/><\/figure>\n<p class=\"wp-block-paragraph\">When buyers reach the limit in the shopping cart, an info popup appears:<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"630\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/05\/grafik-3-1024x630.png\" alt=\"\" class=\"wp-image-813\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/05\/grafik-3-1024x630.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/05\/grafik-3-300x185.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/05\/grafik-3-768x473.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/05\/grafik-3-1536x945.png 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/05\/grafik-3-2048x1260.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"802\" height=\"337\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/05\/grafik-4.png\" alt=\"\" class=\"wp-image-814\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/05\/grafik-4.png 802w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/05\/grafik-4-300x126.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/05\/grafik-4-768x323.png 768w\" sizes=\"(max-width: 802px) 100vw, 802px\" \/><\/figure>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/maximum-number-of-tickets-per-order\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/maximum-number-of-tickets-per-order\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-34&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-34-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-34\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Rebook tickets<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-34\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-34-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"rebook-tickets\"><\/div>\n<ol class=\"wp-block-list\"><li><strong>Step: <\/strong>Cancel the ticket without a refund.<\/li><\/ol>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"560\" height=\"296\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/Stornieren-ohne-Rueckerstattung.jpg\" alt=\"\" class=\"wp-image-888\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/Stornieren-ohne-Rueckerstattung.jpg 560w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/Stornieren-ohne-Rueckerstattung-300x159.jpg 300w\" sizes=\"(max-width: 560px) 100vw, 560px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\"><\/p>\n<p class=\"wp-block-paragraph\">2. <strong>Step<\/strong>: Book the new ticket via the point of sale &#8220;without invoicing&#8221;.<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"858\" height=\"1024\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/Freikarte-858x1024.jpg\" alt=\"\" class=\"wp-image-889\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/Freikarte-858x1024.jpg 858w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/Freikarte-251x300.jpg 251w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/Freikarte-768x916.jpg 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/Freikarte.jpg 1056w\" sizes=\"(max-width: 858px) 100vw, 858px\" \/><\/figure>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/rebook-tickets\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/rebook-tickets\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-35&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-35-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-35\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I create free tickets?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-35\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-35-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"how-to-create-free-tickets\"><\/div>\n<p class=\"wp-block-paragraph\">KUPFticket currently offers several ways to issue complimentary tickets. Which option is suitable depends on <strong>where the free tickets are to be issued, whether specific seats are assigned, and how the tickets are to be evaluated later on<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Overview<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><th>Option<\/th><th>Suitable for<\/th><th>Issued via<\/th><th>Evaluation<\/th><\/tr><tr><td><strong>\u201cConfirm without payment\u201d<\/strong><\/td><td>general admission and reserved-seat tickets<\/td><td>Point of sale<\/td><td>Filter by payment method<\/td><\/tr><tr><td><strong>\u20ac0 ticket category<\/strong><\/td><td>your own free ticket categories, e.g. general admission tickets<\/td><td>Point of sale<\/td><td>Filter by ticket category<\/td><\/tr><tr><td><strong>100% discount code<\/strong><\/td><td>free tickets via the web shop<\/td><td>Web shop and point of sale<\/td><td>Web shop: \u201cFree\u201d; point of sale: filter by discount<\/td><\/tr><tr><td><strong>POS category with 100% discount<\/strong><\/td><td>reserved-seat tickets via the seating chart<\/td><td>Point of sale<\/td><td>Filter by \u20ac0 tickets<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">1. \u201cConfirm without payment\u201d in the point of sale<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In the point of sale, you can select <strong>\u201cConfirm without payment\u201d<\/strong> when selling.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A valid ticket is created, but <strong>no payment is recorded<\/strong>. The ticket therefore <strong>does not appear as revenue in the settlement<\/strong>. In the ticket list, you can filter by the <strong>payment method \u201cConfirm without payment\u201d<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This option is suitable, for example, for <strong>general admission and reserved-seat tickets<\/strong> when a ticket is to be issued free of charge and no separate free-ticket statistics are needed in the settlement.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Your own \u20ac0 ticket category for the point of sale<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Another option is to create your own <strong>\u20ac0 ticket category<\/strong>. This category can be set up so that it is <strong>only available via the point of sale<\/strong> and not offered in the web shop.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To do so, go to the ticket category under <strong>\u201cEdit category\u201d \u2192 \u201cAdvanced settings\u201d<\/strong> and <strong>disable the option \u201cSell via web\u201d<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When selling via the point of sale, you can then select this \u20ac0 ticket category.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The tickets are created with a price of <strong>\u20ac0<\/strong>. In the settlement and statistics, however, they are currently <strong>not shown as a separate \u201cfree ticket\u201d category<\/strong>. In the ticket list, the tickets can be <strong>filtered by the respective ticket category<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This option is suitable, for example, for <strong>general admission tickets<\/strong> where the main purpose is to record the number of tickets issued.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Discount code with 100% discount<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Alternatively, you can create a <strong>discount code with a 100% discount<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When this discount code is used during a sale in the point of sale or in the web shop, the ticket price is reduced in full and the ticket is <strong>issued free of charge<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This option is particularly suitable for free tickets that are to be issued via the <strong>web shop<\/strong>. Tickets issued this way are shown as <strong>\u201cFree\u201d<\/strong> in the evaluation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tickets booked in the point of sale can be filtered in the ticket list via the <strong>\u201cDiscount\u201d<\/strong> column.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Your own POS category with a fixed 100% discount<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If free tickets are to be assigned to <strong>specific seats in the seating chart<\/strong>, you can create a separate <strong>POS category<\/strong> with a fixed discount of <strong>100%<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When selling, first select the desired seat <strong>directly in the seating chart<\/strong>. Then select the corresponding POS category with the stored 100% discount. The regular ticket price is automatically reduced to <strong>\u20ac0<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The tickets issued can then be <strong>filtered as \u20ac0 tickets<\/strong> in the ticket list.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the settlement and statistics, however, these tickets are currently <strong>not shown as a separate \u201cfree ticket\u201d category<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This option is particularly suitable for <strong>free tickets with fixed seats<\/strong>, where seats are to be assigned via the seating chart.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/how-to-create-free-tickets\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/how-to-create-free-tickets\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-36&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-36-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-36\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Customize tickets<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-36\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-36-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"customize-tickets\"><\/div><p class=\"has-background wp-block-paragraph\" style=\"background-color:#69c0bb\">The ticket layout is standardized. Your shop and event images give the ticket an individual touch. In the event editor, you can also upload a second image that designs the lower part of the ticket.<br><br>This is also where you can add further information, e.g. if the ticket is valid as a public transport ticket. Or if you need a logo bar on the ticket, you can add it at any time with this option.<br><br>Under &#8220;Edit event&#8221;, you&#8217;ll find the following option at the very bottom:<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"337\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Ticket-individualisieren-scaled-1-1024x337.jpg\" alt=\"\" class=\"wp-image-879\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Ticket-individualisieren-scaled-1-1024x337.jpg 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Ticket-individualisieren-scaled-1-300x99.jpg 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Ticket-individualisieren-scaled-1-768x253.jpg 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Ticket-individualisieren-scaled-1-1536x505.jpg 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Ticket-individualisieren-scaled-1-2048x674.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/customize-tickets\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/customize-tickets\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-37&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-37-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-37\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Discounts &#038; promo codes<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-37\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-37-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"discounts-and-promo-codes\"><\/div><h3 class=\"wp-block-heading\">Add discounts<\/h3><p class=\"has-base-background-color has-background wp-block-paragraph\">In the main menu under \u201cEvents\u201d \u2013 \u201cDiscounts\u201d, you can set up fixed discounts and create promo codes.<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"755\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Ermaessigung-und-Rabattcodes-1024x755.jpg\" alt=\"\" class=\"wp-image-872\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Ermaessigung-und-Rabattcodes-1024x755.jpg 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Ermaessigung-und-Rabattcodes-300x221.jpg 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Ermaessigung-und-Rabattcodes-768x566.jpg 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Ermaessigung-und-Rabattcodes-1536x1132.jpg 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Ermaessigung-und-Rabattcodes-2048x1510.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"721\" height=\"1024\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Ermaessigungen_bei_allen_Veranstaltungen-721x1024.png\" alt=\"\" class=\"wp-image-873\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Ermaessigungen_bei_allen_Veranstaltungen-721x1024.png 721w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Ermaessigungen_bei_allen_Veranstaltungen-211x300.png 211w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Ermaessigungen_bei_allen_Veranstaltungen-768x1090.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Ermaessigungen_bei_allen_Veranstaltungen.png 896w\" sizes=\"(max-width: 721px) 100vw, 721px\" \/><\/figure>\n<p class=\"has-base-background-color has-background wp-block-paragraph\">Global <strong>discounts<\/strong> are available for all events and categories. You can create a global discount with the toggle \u201cApply to all events &amp; ticket categories\u201d. If you turn the toggle off, you can include the discount for selected categories in the <a href=\"\/?p=1886\">advanced settings<\/a>.<\/p><h3 class=\"wp-block-heading\">Conditions<\/h3><h5 class=\"wp-block-heading\">Upper Austrian Chamber of Labor (AK O\u00d6) benefits card<\/h5><p class=\"wp-block-paragraph\">With <strong>fixed discounts<\/strong>, you can now also integrate the benefits card (Leistungskarte) of the Upper Austrian Chamber of Labor.<\/p><p class=\"wp-block-paragraph\">When buying a ticket, the <strong>card number<\/strong> is validated live and the discount is applied automatically.<\/p><p class=\"wp-block-paragraph\" id=\"isPasted\"><strong>Please note: this feature is currently only available to benefits card holders from Upper Austria.<\/strong><\/p>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"859\" height=\"385\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/grafik.png\" alt=\"\" class=\"wp-image-1011\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/grafik.png 859w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/grafik-300x134.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/grafik-768x344.png 768w\" sizes=\"(max-width: 859px) 100vw, 859px\" \/><\/figure>\n<h5 class=\"wp-block-heading\">Age verification<\/h5><p class=\"wp-block-paragraph\">When buying a ticket, the buyer&#8217;s age is requested and the <strong>discount<\/strong> is applied automatically.<br><br>You can define any <strong>maximum age<\/strong>. When purchasing, buyers confirm their date of birth.<\/p><p class=\"wp-block-paragraph\" id=\"isPasted\">This is particularly handy for <strong>youth discounts<\/strong>.<\/p>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"855\" height=\"535\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/grafik-1.png\" alt=\"\" class=\"wp-image-1012\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/grafik-1.png 855w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/grafik-1-300x188.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/grafik-1-768x481.png 768w\" sizes=\"(max-width: 855px) 100vw, 855px\" \/><\/figure>\n<h3 class=\"wp-block-heading\">Create promo codes<\/h3><p class=\"wp-block-paragraph\">With <strong>promo codes<\/strong>, you can define the validity period and the number of times the code can be used. You can also restrict promo codes to individual categories.<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"602\" height=\"1024\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Rabattcodes-602x1024.png\" alt=\"\" class=\"wp-image-874\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Rabattcodes-602x1024.png 602w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Rabattcodes-176x300.png 176w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Rabattcodes-768x1306.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Rabattcodes-903x1536.png 903w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Rabattcodes.png 995w\" sizes=\"(max-width: 602px) 100vw, 602px\" \/><\/figure>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/discounts-and-promo-codes\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/discounts-and-promo-codes\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n<\/div>\n\t\t<\/section>\n\t\t\t<section class=\"kupf-faq-section\" id=\"payments-payouts\">\n\t\t\t\t\t\t\t<h2 class=\"kupf-faq-section__title\">Payments &amp; payouts<\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-43&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-43-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-43\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Which payment methods are supported?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-43\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-43-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"which-payment-methods-are-supported\"><\/div>\n<p class=\"wp-block-paragraph\">Customers can pay on KUPFticket with a wide range of common payment methods. The following are currently supported:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Debit card<\/li>\n\n\n\n<li>Credit card<\/li>\n\n\n\n<li>EPS online bank transfer<\/li>\n\n\n\n<li>Apple Pay<\/li>\n\n\n\n<li>Google Pay<\/li>\n\n\n\n<li>Wero<\/li>\n\n\n\n<li>Link<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Organizers do not incur any additional fees, regardless of the payment method chosen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please note that the availability of individual payment methods may vary depending on the buyer&#8217;s country, device or browser. If the requirements are met, the available payment methods are shown automatically at checkout.<\/p>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/which-payment-methods-are-supported\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/which-payment-methods-are-supported\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-44&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-44-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-44\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Receive payout confirmations by email<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-44\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-44-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"receive-payout-confirmation-by-email\"><\/div><p class=\"wp-block-paragraph\">To <strong>receive payout confirmations by email<\/strong>, you can enable the notification for your account under &#8220;Account&#8221;:<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"365\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Auszahlungen-Benachrichtitung-scaled-1-1024x365.jpg\" alt=\"\" class=\"wp-image-870\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Auszahlungen-Benachrichtitung-scaled-1-1024x365.jpg 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Auszahlungen-Benachrichtitung-scaled-1-300x107.jpg 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Auszahlungen-Benachrichtitung-scaled-1-768x274.jpg 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Auszahlungen-Benachrichtitung-scaled-1-1536x548.jpg 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Auszahlungen-Benachrichtitung-scaled-1-2048x730.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/receive-payout-confirmation-by-email\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/receive-payout-confirmation-by-email\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-45&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-45-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-45\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Data export: sold tickets &#038; statistics<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-45\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-45-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"data-export-sold-tickets-statistics\"><\/div>\n<p class=\"wp-block-paragraph\">In the admin area under <strong>Events<\/strong>, you can view the sales figures of every event you&#8217;ve created in detail:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"578\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/Verkaufte-Tickets-scaled-1-1024x578.jpg\" alt=\"\" class=\"wp-image-894\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/Verkaufte-Tickets-scaled-1-1024x578.jpg 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/Verkaufte-Tickets-scaled-1-300x169.jpg 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/Verkaufte-Tickets-scaled-1-768x434.jpg 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/Verkaufte-Tickets-scaled-1-1536x868.jpg 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/Verkaufte-Tickets-scaled-1-2048x1157.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Under <strong>Filter<\/strong>, you can filter the data by various criteria. You can also apply several filters at once.<br><\/li>\n\n\n\n<li>Under <strong>Columns<\/strong>, you can expand the column view as needed to display key categories.<br><\/li>\n\n\n\n<li>Quick buttons:<br>\n<ul class=\"wp-block-list\">\n<li><strong>All<\/strong> includes paid, canceled and refunded tickets.<br><\/li>\n\n\n\n<li><strong>Paid<\/strong> includes only paid tickets \u2013 canceled and refunded tickets are not included.<br><\/li>\n\n\n\n<li><strong>Refunded<\/strong> includes only refunded tickets \u2013 canceled tickets are not included.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Once you have the data you need, you can download the list via <strong>Export<\/strong> either as a PDF document or as a CSV file.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"585\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/Abrechnung-scaled-1-1024x585.png\" alt=\"\" class=\"wp-image-926\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/Abrechnung-scaled-1-1024x585.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/Abrechnung-scaled-1-300x171.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/Abrechnung-scaled-1-768x439.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/Abrechnung-scaled-1-1536x877.png 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/Abrechnung-scaled-1-2048x1170.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Under <strong>Settlement<\/strong>, you&#8217;ll find the payout summary and all details on the payment methods used.<\/p>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/data-export-sold-tickets-statistics\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/data-export-sold-tickets-statistics\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-46&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-46-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-46\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Issue a refund<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-46\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-46-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"issue-a-refund\"><\/div><p class=\"has-base-background-color has-background wp-block-paragraph\">Under \u201cTickets\u201d, select the booking in question (regardless of whether it was paid online, via the app or via card terminal). In the far-right column, click the three dots and select \u201cCancel &amp; refund\u201d.<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"229\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Rueckerstattungen-scaled-1-1024x229.png\" alt=\"\" class=\"wp-image-895\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Rueckerstattungen-scaled-1-1024x229.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Rueckerstattungen-scaled-1-300x67.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Rueckerstattungen-scaled-1-768x172.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Rueckerstattungen-scaled-1-1536x344.png 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Rueckerstattungen-scaled-1-2048x458.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/issue-a-refund\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/issue-a-refund\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-47&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-47-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-47\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Payouts<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-47\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-47-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"payouts\"><\/div><p class=\"has-base-background-color has-background wp-block-paragraph\">With our payout system, you decide when and how you receive your ticket revenue. <br><br>Whether collected after the event ends, at regular intervals or immediately via instant payout \u2013 you can freely choose the payout interval at any time in the settings under <strong>Shop configuration <\/strong>-&gt; <strong>Taxes &amp; payment<\/strong>.<br><br>In the <strong>Settlements<\/strong> section, you can check at any time when the next payout will be triggered. You&#8217;ll also find the option to <strong>pay out money immediately<\/strong> (instant payouts) there. All <strong>invoices<\/strong> and <strong>payout statements<\/strong> are available for download there.<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"590\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Neues-Auszahlungssystem-1024x590.png\" alt=\"\" class=\"wp-image-954\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Neues-Auszahlungssystem-1024x590.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Neues-Auszahlungssystem-300x173.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Neues-Auszahlungssystem-768x442.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Neues-Auszahlungssystem-1536x884.png 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Neues-Auszahlungssystem-2048x1179.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<p class=\"wp-block-paragraph\">In the settings, you can choose between our two <strong>payout models<\/strong> at any time.<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"387\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/auszahlungsmodelle-1024x387.png\" alt=\"\" class=\"wp-image-1679\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/auszahlungsmodelle-1024x387.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/auszahlungsmodelle-300x113.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/auszahlungsmodelle-768x290.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/auszahlungsmodelle-1536x581.png 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/auszahlungsmodelle-2048x775.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<h1 class=\"wp-block-heading\">Our payout models<\/h1><h2 class=\"wp-block-heading has-base-background-color has-background\">1) Smart payouts<\/h2>\n<h2 class=\"wp-block-heading has-base-background-color has-background\"><em>Standard<\/em><\/h2>\n<p class=\"has-base-background-color has-background wp-block-paragraph\"><strong>The revenue from an event is usually paid out in full approximately 8 days after the event ends.<\/strong><br><br><strong>Note<\/strong>: Partial payouts may occur beforehand (see exceptions*). The advantage: with this payout frequency, the entire event is settled and paid out 8 days after it ends.<br><br><strong>*Exceptions<\/strong><br>1) If ticket revenue has been held in your Stripe account for 80 days, the payment provider is obliged to pay it out early. This can result in several payouts per event.<br>2) If an event has already been running for more than two weeks and is also still more than two weeks away from ending, payouts are made weekly. Typical example: museums.<\/p><h2 class=\"wp-block-heading has-base-background-color has-background\"><em>Weekly, fortnightly or monthly<\/em><\/h2><p class=\"has-base-background-color has-background wp-block-paragraph\"><strong>Ticket revenue per event can also be paid out in bundles weekly, fortnightly or monthly.<\/strong><br><br><strong>Note:<\/strong> With a busy event program, this model results in a large number of payouts and settlement statements.<\/p><h2 class=\"wp-block-heading has-base-background-color has-background\">2) Custom payouts<\/h2><p class=\"has-base-background-color has-background wp-block-paragraph\"><strong>All available revenue is collected and paid out at a fixed interval regardless of individual events \u2014 weekly, fortnightly or monthly.<\/strong><br><br><strong>Note<\/strong>: Recommended for organizers who want to simplify their accounting.<\/p><div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/payouts\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/payouts\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n<\/div>\n\t\t<\/section>\n\t\t\t<section class=\"kupf-faq-section\" id=\"point-of-sale\">\n\t\t\t\t\t\t\t<h2 class=\"kupf-faq-section__title\">Scan &amp; POS app, point of sale &amp; Tap to Pay<\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-59&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-59-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-59\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Tap to Pay<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-59\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-59-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"tap-to-pay\"><\/div><p class=\"wp-block-paragraph\">You can enable the feature directly in the app. If you run into problems, you can check the payment provider&#8217;s list to see whether your smartphone is supported:<\/p><p class=\"wp-block-paragraph\"><a href=\"https:\/\/docs.stripe.com\/terminal\/payments\/setup-reader\/tap-to-pay?platform=android#mobile-phones\"><strong>Supported mobile phones<\/strong><\/a><\/p><p class=\"wp-block-paragraph\"><strong>Simply sign in to the app with your KUPFticket.com login details to get access to your shop:<\/strong><\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"484\" height=\"1024\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18e2174870a2cef140218-484x1024.png\" alt=\"\" class=\"wp-image-787\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18e2174870a2cef140218-484x1024.png 484w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18e2174870a2cef140218-142x300.png 142w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18e2174870a2cef140218-727x1536.png 727w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18e2174870a2cef140218.png 757w\" sizes=\"(max-width: 484px) 100vw, 484px\" \/><\/figure>\n<p class=\"wp-block-paragraph\"><strong>\u2714 Now you can sell tickets and vouchers and accept donations directly in the app:<\/strong><\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"483\" height=\"1024\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18f7074870a2cef1402e1-483x1024.png\" alt=\"\" class=\"wp-image-788\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18f7074870a2cef1402e1-483x1024.png 483w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18f7074870a2cef1402e1-142x300.png 142w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18f7074870a2cef1402e1-725x1536.png 725w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18f7074870a2cef1402e1.png 755w\" sizes=\"(max-width: 483px) 100vw, 483px\" \/><\/figure>\n<p class=\"wp-block-paragraph\"><strong>\u2714 Convenient shopping cart handling<\/strong><\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"483\" height=\"1024\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18cb110f46be6b9a91b3b-483x1024.png\" alt=\"\" class=\"wp-image-789\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18cb110f46be6b9a91b3b-483x1024.png 483w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18cb110f46be6b9a91b3b-142x300.png 142w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18cb110f46be6b9a91b3b-725x1536.png 725w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18cb110f46be6b9a91b3b.png 755w\" sizes=\"(max-width: 483px) 100vw, 483px\" \/><\/figure>\n<p class=\"wp-block-paragraph\"><strong>\u2714 With the app, you can sell general admission tickets and reserved-seat tickets:<\/strong><\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"486\" height=\"1024\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18d1e74870a2cef140181-486x1024.png\" alt=\"\" class=\"wp-image-790\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18d1e74870a2cef140181-486x1024.png 486w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18d1e74870a2cef140181-142x300.png 142w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18d1e74870a2cef140181-729x1536.png 729w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18d1e74870a2cef140181.png 759w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/figure>\n<p class=\"wp-block-paragraph\">\u2714 <strong>Easy ticket sales with the Tap to Pay feature<\/strong> work with debit cards, credit cards as well as Google Pay and Apple Pay:<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"491\" height=\"1024\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c1967a8b5c0c844010d2a8-491x1024.png\" alt=\"\" class=\"wp-image-791\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c1967a8b5c0c844010d2a8-491x1024.png 491w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c1967a8b5c0c844010d2a8-144x300.png 144w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c1967a8b5c0c844010d2a8-736x1536.png 736w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c1967a8b5c0c844010d2a8.png 767w\" sizes=\"(max-width: 491px) 100vw, 491px\" \/><\/figure>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"460\" height=\"1024\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18c1c8b5c0c844010cc33-460x1024.png\" alt=\"\" class=\"wp-image-792\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18c1c8b5c0c844010cc33-460x1024.png 460w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18c1c8b5c0c844010cc33-135x300.png 135w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18c1c8b5c0c844010cc33-690x1536.png 690w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18c1c8b5c0c844010cc33.png 719w\" sizes=\"(max-width: 460px) 100vw, 460px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\"><\/p>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/tap-to-pay\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/tap-to-pay\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-60&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-60-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-60\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">App access<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-60\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-60-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"app-access\"><\/div>\n<p class=\"wp-block-paragraph\"><strong>User management and roles:<\/strong> The familiar user management lets you add new users to the shop. They can either only scan tickets or also sell them. That way, your admin login stays secure.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"546\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/06\/Userverwaltung-scaled-1-1024x546.jpg\" alt=\"\" class=\"wp-image-867\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/06\/Userverwaltung-scaled-1-1024x546.jpg 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/06\/Userverwaltung-scaled-1-300x160.jpg 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/06\/Userverwaltung-scaled-1-768x409.jpg 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/06\/Userverwaltung-scaled-1-1536x818.jpg 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/06\/Userverwaltung-scaled-1-2048x1091.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/app-access\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/app-access\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-61&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-61-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-61\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Point of sale \u2013 configure ticket printer<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-61\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-61-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"point-of-sale-configure-ticket-printer\"><\/div><p class=\"wp-block-paragraph\"><strong>1) Install the driver<\/strong><br><a href=\"https:\/\/www.brother.de\/support\/ql-800\/downloads\">https:\/\/www.brother.de\/support\/ql-800\/downloads<\/a><\/p>\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/www.brother.de\/support\/ql-800\/downloads\"><img decoding=\"async\" width=\"1024\" height=\"470\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/grafik-1-1024x470.png\" alt=\"\" class=\"wp-image-711\" style=\"width:722px;height:auto\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/grafik-1-1024x470.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/grafik-1-300x138.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/grafik-1-768x352.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/grafik-1-1536x705.png 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/grafik-1.png 1807w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"358\" height=\"391\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/grafik-2.png\" alt=\"\" class=\"wp-image-712\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/grafik-2.png 358w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/grafik-2-275x300.png 275w\" sizes=\"(max-width: 358px) 100vw, 358px\" \/><\/figure>\n<p class=\"wp-block-paragraph\"><strong>2) Connect the device to the PC via USB cable<\/strong><\/p>\n<p class=\"wp-block-paragraph\"><\/p>\n<p class=\"wp-block-paragraph\"><strong>3) Open the print settings in the PC&#8217;s system settings<\/strong> (not in the browser), select 54 mm as the ticket width and manually set the ticket length to 140 mm.<\/p>\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"766\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/brother-setup-1-1024x766.png\" alt=\"\" class=\"wp-image-713\" style=\"width:722px;height:auto\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/brother-setup-1-1024x766.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/brother-setup-1-300x225.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/brother-setup-1-768x575.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/brother-setup-1-1536x1150.png 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/brother-setup-1.png 1558w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\"><\/p>\n<p class=\"wp-block-paragraph\">4) In the <strong>browser&#8217;s<\/strong> print dialog, define the following settings:<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"676\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/brother-setup-2-1024x676.png\" alt=\"\" class=\"wp-image-714\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/brother-setup-2-1024x676.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/brother-setup-2-300x198.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/brother-setup-2-768x507.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/brother-setup-2-1536x1013.png 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/brother-setup-2.png 1572w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/point-of-sale-configure-ticket-printer\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/point-of-sale-configure-ticket-printer\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-62&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-62-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-62\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Point of sale \u2013 ticket rolls<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-62\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-62-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"point-of-sale-ticket-rolls\"><\/div>\n<p class=\"wp-block-paragraph\">Here you can find the ticket rolls for the ticket printer:<br><a href=\"https:\/\/store.brother.at\/catalogs\/brotheraustria\/verbrauchsmaterial\/etikettendrucker\/etiketten\/dk\/dkn55224\">Brother Store<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can find cheaper alternatives in the usual online shops.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/point-of-sale-ticket-rolls\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/point-of-sale-ticket-rolls\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-63&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-63-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-63\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Point of sale \u2013 reservations<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-63\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-63-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"point-of-sale-reservations\"><\/div>\n<p class=\"wp-block-paragraph\">You can take reservations in the point of sale via the option &#8220;<strong>Create offer \/ reservation<\/strong>&#8220;.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you enter the buyer&#8217;s email address and enable the option <strong>&#8220;Allow editing and payment by recipient&#8221;<\/strong>, the buyer can complete the payment process themselves.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"627\" height=\"1024\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/Reservierung-627x1024.png\" alt=\"Screenshot of the shopping cart\" class=\"wp-image-862\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/Reservierung-627x1024.png 627w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/Reservierung-184x300.png 184w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/Reservierung-768x1255.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/Reservierung.png 793w\" sizes=\"(max-width: 627px) 100vw, 627px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Under <strong>&#8220;Open reservations&#8221;<\/strong>, you can open reservations in the shopping cart at any time and complete the payment process (in cash or via terminal).<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"340\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/grafik-1024x340.png\" alt=\"Screenshot of an empty shopping cart\" class=\"wp-image-864\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/grafik-1024x340.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/grafik-300x100.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/grafik-768x255.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/grafik.png 1240w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/point-of-sale-reservations\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/point-of-sale-reservations\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-64&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-64-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-64\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Point of sale \u2013 buy or rent hardware<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-64\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-64-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"point-of-sale-buy-or-rent-hardware\"><\/div><p class=\"wp-block-paragraph\"><strong><a href=\"\/en\/hardware-order\/\" data-type=\"page\" data-id=\"1539\">Order now!<\/a><\/strong><\/p><p class=\"wp-block-paragraph\">Point of sale (POS) stations such as box offices or advance sales outlets can be equipped with directly integrated card terminals and a printing system. The <a href=\"https:\/\/stripe.com\/docs\/terminal\/readers\/bbpos-wisepos-e\">Stripe terminal<\/a> connects to the ticket shop via the internet. The <a href=\"https:\/\/store.brother.at\/catalogs\/brotheraustria\/geraete\/etikettendrucker\/ql\/ql800\">printer<\/a> is connected to the PC or laptop via USB.<\/p><h3 class=\"wp-block-heading\">Purchase<\/h3><p class=\"wp-block-paragraph\">POS card terminal: \u20ac299 net + VAT<br>POS card terminal docking station: \u20ac45 net + VAT<br>POS printer: \u20ac139.00 net + VAT<\/p><h3 class=\"wp-block-heading\">Rental<\/h3><p class=\"wp-block-paragraph\">POS card terminal: \u20ac12 net + VAT per day<br>POS card terminal docking station: \u20ac2 net + VAT per day<br>POS printer: \u20ac6 net + VAT per day<br><br>Per rental, a flat fee of \u20ac30 net + VAT for preparation and return, regardless of the number of devices.<\/p><p class=\"wp-block-paragraph\">In case of damage to the devices, the renter is liable for repair or replacement costs.<\/p><p class=\"wp-block-paragraph\"><strong>Please <a href=\"\/en\/hardware-order\/\" data-type=\"page\" data-id=\"1539\">order in good time<\/a> \u2013 depending on device availability, delivery can take up to three weeks.<\/strong><\/p><div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/point-of-sale-buy-or-rent-hardware\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/point-of-sale-buy-or-rent-hardware\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-65&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-65-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-65\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Point of sale \u2013 how do I sell tickets?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-65\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-65-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"point-of-sale-how-do-i-sell-tickets\"><\/div><p class=\"has-base-background-color has-background wp-block-paragraph\">1) Select the event and category:<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"404\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/PoS-Neu-Verkaufen-scaled-1-1024x404.jpg\" alt=\"\" class=\"wp-image-910\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/PoS-Neu-Verkaufen-scaled-1-1024x404.jpg 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/PoS-Neu-Verkaufen-scaled-1-300x118.jpg 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/PoS-Neu-Verkaufen-scaled-1-768x303.jpg 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/PoS-Neu-Verkaufen-scaled-1-1536x607.jpg 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/PoS-Neu-Verkaufen-scaled-1-2048x809.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<p class=\"has-base-background-color has-background wp-block-paragraph\">2) If the tickets are to be personalized or a discount needs to be selected, you can configure this in the next step:<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"663\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/PoS-Neu-Verkaufen-2-1024x663.jpg\" alt=\"\" class=\"wp-image-912\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/PoS-Neu-Verkaufen-2-1024x663.jpg 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/PoS-Neu-Verkaufen-2-300x194.jpg 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/PoS-Neu-Verkaufen-2-768x497.jpg 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/PoS-Neu-Verkaufen-2.jpg 1060w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<p class=\"has-base-background-color has-background wp-block-paragraph\">3) Once you select &#8220;to cart&#8221;, you can start the payment process in the top right corner:<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"648\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/PoS-Neu-Verkaufen-3-1024x648.jpg\" alt=\"\" class=\"wp-image-913\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/PoS-Neu-Verkaufen-3-1024x648.jpg 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/PoS-Neu-Verkaufen-3-300x190.jpg 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/PoS-Neu-Verkaufen-3-768x486.jpg 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/PoS-Neu-Verkaufen-3.jpg 1230w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<p class=\"has-base-background-color has-background wp-block-paragraph\"><br>4) Now you can choose whether payment is made in cash or by card \u2013 you can also book reservations or free tickets here.<br><br>5) After successful payment, the tickets and the invoice are printed automatically on the printer provided.<\/p><div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/point-of-sale-how-do-i-sell-tickets\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/point-of-sale-how-do-i-sell-tickets\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-66&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-66-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-66\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Point of sale \u2013 add a register and card terminal<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-66\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-66-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"point-of-sale-add-register-and-card-terminal\"><\/div><p class=\"has-base-background-color has-background wp-block-paragraph\">To accept card payments via the POS as well, you need to add a Stripe terminal in the POS settings. To do so, go to &#8220;Shop configuration&#8221; in the main menu and select &#8220;Point of sale&#8221;.<\/p><p class=\"wp-block-paragraph\"><strong>1) Configure the point of sale<\/strong><\/p>\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"709\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Shopkonfig-PoS-neu-1024x709.png\" alt=\"\" class=\"wp-image-688\" style=\"width:722px;height:auto\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Shopkonfig-PoS-neu-1024x709.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Shopkonfig-PoS-neu-300x208.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Shopkonfig-PoS-neu-768x532.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Shopkonfig-PoS-neu-1536x1064.png 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Shopkonfig-PoS-neu-2048x1419.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\"><\/p>\n<p class=\"wp-block-paragraph\"><strong>2) Add a register<\/strong><\/p>\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"167\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Kasse-hinzufuegen-1-neu-1024x167.png\" alt=\"\" class=\"wp-image-689\" style=\"width:722px;height:auto\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Kasse-hinzufuegen-1-neu-1024x167.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Kasse-hinzufuegen-1-neu-300x49.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Kasse-hinzufuegen-1-neu-768x125.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Kasse-hinzufuegen-1-neu-1536x250.png 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Kasse-hinzufuegen-1-neu-2048x334.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" width=\"680\" height=\"1024\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Kasse-hinzufuegen-3-neu-680x1024.png\" alt=\"\" class=\"wp-image-690\" style=\"width:722px;height:auto\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Kasse-hinzufuegen-3-neu-680x1024.png 680w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Kasse-hinzufuegen-3-neu-199x300.png 199w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Kasse-hinzufuegen-3-neu-768x1157.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Kasse-hinzufuegen-3-neu.png 912w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\"><\/p>\n<p class=\"wp-block-paragraph\"><strong>3) Add a Stripe terminal<\/strong><\/p>\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"221\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Stripe-Terminal-verknuepfen-1-neu-1-1024x221.png\" alt=\"\" class=\"wp-image-687\" style=\"width:722px;height:auto\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Stripe-Terminal-verknuepfen-1-neu-1-1024x221.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Stripe-Terminal-verknuepfen-1-neu-1-300x65.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Stripe-Terminal-verknuepfen-1-neu-1-768x166.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Stripe-Terminal-verknuepfen-1-neu-1-1536x331.png 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Stripe-Terminal-verknuepfen-1-neu-1-2048x442.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"900\" height=\"531\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Stripe-Terminal-hinzufuegen-neu.png\" alt=\"\" class=\"wp-image-691\" style=\"width:722px;height:auto\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Stripe-Terminal-hinzufuegen-neu.png 900w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Stripe-Terminal-hinzufuegen-neu-300x177.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Stripe-Terminal-hinzufuegen-neu-768x453.png 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/figure>\n<p class=\"wp-block-paragraph\">Now switch on the <strong>card terminal<\/strong>, connect it to a Wi-Fi network and wait until the <strong>registration code<\/strong> appears.<\/p>\n<p class=\"wp-block-paragraph\"><\/p>\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"221\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/grafik-1024x221.png\" alt=\"\" class=\"wp-image-695\" style=\"width:722px;height:auto\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/grafik-1024x221.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/grafik-300x65.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/grafik-768x166.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/grafik.png 1132w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<p class=\"wp-block-paragraph\">You can tell whether the terminal is connected to the shop by the status &#8220;Online&#8221;. Now the Stripe terminal just needs to be linked to the register.<\/p>\n<p class=\"wp-block-paragraph\"><\/p>\n<p class=\"wp-block-paragraph\"><strong>4) Link register and terminal<\/strong><\/p>\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"169\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Kasse-bearbeiten-neu-1024x169.png\" alt=\"\" class=\"wp-image-696\" style=\"width:722px;height:auto\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Kasse-bearbeiten-neu-1024x169.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Kasse-bearbeiten-neu-300x50.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Kasse-bearbeiten-neu-768x127.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Kasse-bearbeiten-neu-1536x254.png 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Kasse-bearbeiten-neu-2048x339.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<p class=\"wp-block-paragraph\">Open the register&#8217;s edit mode by clicking the three dots and then &#8220;Edit&#8221;.<\/p>\n<p class=\"wp-block-paragraph\"><\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"892\" height=\"846\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Kasse-verknuepfen-neu.png\" alt=\"\" class=\"wp-image-697\" style=\"width:722px;height:auto\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Kasse-verknuepfen-neu.png 892w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Kasse-verknuepfen-neu-300x285.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Kasse-verknuepfen-neu-768x728.png 768w\" sizes=\"(max-width: 892px) 100vw, 892px\" \/><\/figure>\n<p class=\"wp-block-paragraph\">Now select the Stripe terminal you created earlier from the dropdown menu.<\/p>\n<p class=\"wp-block-paragraph\"><\/p>\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"482\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Stripe-Terminal-verknuepfen-3-neu-2-1024x482.png\" alt=\"\" class=\"wp-image-698\" style=\"width:722px;height:auto\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Stripe-Terminal-verknuepfen-3-neu-2-1024x482.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Stripe-Terminal-verknuepfen-3-neu-2-300x141.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Stripe-Terminal-verknuepfen-3-neu-2-768x362.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Stripe-Terminal-verknuepfen-3-neu-2.png 1519w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<p class=\"wp-block-paragraph\">Once all settings have been made, the linked Stripe terminal appears next to the register.<\/p>\n<p class=\"wp-block-paragraph\"><\/p>\n<p class=\"has-background wp-block-paragraph\" style=\"background-color:#69c0bb\">If you need a cash register integration, you can set this up in the register&#8217;s edit mode:<\/p>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"874\" height=\"867\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/helloCash-Token-API-KUPFticket.png\" alt=\"\" class=\"wp-image-702\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/helloCash-Token-API-KUPFticket.png 874w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/helloCash-Token-API-KUPFticket-300x298.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/helloCash-Token-API-KUPFticket-150x150.png 150w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/helloCash-Token-API-KUPFticket-768x762.png 768w\" sizes=\"(max-width: 874px) 100vw, 874px\" \/><\/figure>\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"595\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/helloCash-Token-API-1024x595.png\" alt=\"\" class=\"wp-image-701\" style=\"width:722px;height:auto\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/helloCash-Token-API-1024x595.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/helloCash-Token-API-300x174.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/helloCash-Token-API-768x447.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/helloCash-Token-API-1536x893.png 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/helloCash-Token-API.png 2038w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/point-of-sale-add-register-and-card-terminal\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/point-of-sale-add-register-and-card-terminal\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-67&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-67-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-67\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Scan &#038; POS app download<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-67\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-67-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"scan-pos-app-download\"><\/div><p class=\"has-base-background-color has-background wp-block-paragraph\">You&#8217;ll find the download in the usual app stores from Google and Apple \u2013 or directly in your admin area under &#8220;<strong>Apps<\/strong>&#8220;.<\/p><h3 class=\"wp-block-heading\">Download now!<\/h3>\n<figure class=\"wp-block-image is-resized\"><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=at.kupfticket.scanner\"><img decoding=\"async\" width=\"270\" height=\"80\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/06\/GetItOnGooglePlay_Badge_Web_color_German.png\" alt=\"\" class=\"wp-image-840\" style=\"width:473px;height:auto\"\/><\/a><\/figure>\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/apps.apple.com\/de\/app\/kupfticket-scan-kassa\/id6443954359\"><img decoding=\"async\" width=\"480\" height=\"161\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/06\/Download_on_the_App_Store_Badge_DE_RGB_blk_092917.png\" alt=\"\" class=\"wp-image-843\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/06\/Download_on_the_App_Store_Badge_DE_RGB_blk_092917.png 480w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/06\/Download_on_the_App_Store_Badge_DE_RGB_blk_092917-300x101.png 300w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/><\/a><\/figure>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/scan-pos-app-download\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/scan-pos-app-download\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-68&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-68-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-68\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Point of sale \u2013 general info<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-68\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-68-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"point-of-sale-general-info\"><\/div><p class=\"wp-block-paragraph\">If you want to sell tickets on site, you can either use our free <strong>app<\/strong> or buy or rent our <strong>ticket printer<\/strong> together with a <strong>card terminal<\/strong>.<\/p><p class=\"wp-block-paragraph\"><strong>1)<\/strong> In the point of sale (POS), you can book tickets, create reservations or issue free tickets at any time.<br><br><strong>2)<\/strong> We provide a printer for ticket printing. Ticket printing is currently only possible via the browser, not via the app. We recommend using Chrome.<br><br><strong>3) <\/strong>For card payments, we&#8217;re happy to <a href=\"\/en\/hardware-order\/\" data-type=\"page\" data-id=\"1539\">provide<\/a> you with a brand-new Stripe terminal<a href=\"https:\/\/kupfservices.com\/pos-shop\/\">.<\/a><br><br><strong>4)<\/strong> You can <strong>open<\/strong> the <strong>point of sale<\/strong> directly from the admin area.<\/p>\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"340\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/pos-oeffnen-scaled-1-1024x340.png\" alt=\"\" class=\"wp-image-937\" style=\"width:722px;height:auto\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/pos-oeffnen-scaled-1-1024x340.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/pos-oeffnen-scaled-1-300x100.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/pos-oeffnen-scaled-1-768x255.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/pos-oeffnen-scaled-1-1536x510.png 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/pos-oeffnen-scaled-1-2048x680.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\"><\/p>\n<p class=\"wp-block-paragraph\"><br><strong>Note<\/strong>: With our modern app, you can sell tickets via &#8220;Tap to Pay&#8221; directly with your smartphone.<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/app-uebersichts-bild-1024x1024.png\" alt=\"\" class=\"wp-image-906\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/app-uebersichts-bild-1024x1024.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/app-uebersichts-bild-300x300.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/app-uebersichts-bild-150x150.png 150w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/app-uebersichts-bild-768x768.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/app-uebersichts-bild-1536x1536.png 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/app-uebersichts-bild.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<p class=\"wp-block-paragraph\">You&#8217;ll find all further settings in the respective entries of our FAQs.<\/p><div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/point-of-sale-general-info\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/point-of-sale-general-info\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-69&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-69-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-69\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Scan &#038; POS app login<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-69\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-69-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"scan-pos-app-login\"><\/div><p class=\"has-base-background-color has-background wp-block-paragraph\"><strong>Simply sign in to the scan app with your KUPFticket.com login details.<\/strong><br>Once you&#8217;re logged in, you have access to your shop and can sell tickets directly via the app or scan the QR codes on digital or printed tickets (PDF).<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"484\" height=\"1024\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Login-484x1024.png\" alt=\"\" class=\"wp-image-930\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Login-484x1024.png 484w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Login-142x300.png 142w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Login-727x1536.png 727w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/06\/Login.png 757w\" sizes=\"(max-width: 484px) 100vw, 484px\" \/><\/figure>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/scan-pos-app-login\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/scan-pos-app-login\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n<\/div>\n\t\t<\/section>\n\t\t\t<section class=\"kupf-faq-section\" id=\"seating-charts\">\n\t\t\t\t\t\t\t<h2 class=\"kupf-faq-section__title\">Seating charts<\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-72&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-72-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-72\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Seating charts \u2013 block individual seats<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-72\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-72-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"seating-charts-block-individual-seats\"><\/div><p class=\"wp-block-paragraph\">Once you have published your reserved-seating event, you can block individual seats directly within the event in the admin area:<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"471\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/grafik-2-scaled-1-1024x471.png\" alt=\"\" class=\"wp-image-971\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/grafik-2-scaled-1-1024x471.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/grafik-2-scaled-1-300x138.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/grafik-2-scaled-1-768x353.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/grafik-2-scaled-1-1536x707.png 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/11\/grafik-2-scaled-1-2048x942.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<p class=\"wp-block-paragraph\">In the &#8220;Seating chart&#8221; tab, you can block individual seats. Blocked seats can be unblocked again at any time.<\/p><div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/seating-charts-block-individual-seats\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/seating-charts-block-individual-seats\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-73&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-73-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-73\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Seating charts \u2013 create<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-73\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-73-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"seating-charts-create\"><\/div>\n<p class=\"has-base-background-color has-background wp-block-paragraph\">Under <strong>&#8220;Events&#8221;<\/strong> -&gt; <strong>\u201cSeating charts\u201d<\/strong>, you&#8217;ll find the button <strong>\u201cCreate seating chart\u201d<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"64\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Sitzplan_erstellen-scaled-1-1024x64.png\" alt=\"\" class=\"wp-image-916\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Sitzplan_erstellen-scaled-1-1024x64.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Sitzplan_erstellen-scaled-1-300x19.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Sitzplan_erstellen-scaled-1-768x48.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Sitzplan_erstellen-scaled-1-1536x95.png 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Sitzplan_erstellen-scaled-1-2048x127.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-base-background-color has-background wp-block-paragraph\">In the next step, choose the option <strong>\u201cSimple\u201d<\/strong> \u2013 unless you want to create a particularly detailed seating chart.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"517\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Sitzplaene-erstellen-neu-2-1024x517.jpg\" alt=\"\" class=\"wp-image-917\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Sitzplaene-erstellen-neu-2-1024x517.jpg 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Sitzplaene-erstellen-neu-2-300x151.jpg 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Sitzplaene-erstellen-neu-2-768x387.jpg 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Sitzplaene-erstellen-neu-2-1536x775.jpg 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2023\/09\/Sitzplaene-erstellen-neu-2-2048x1033.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-base-background-color has-background wp-block-paragraph\">If you need help creating your seating chart, feel free to email us at: <strong><a>office@kupfticket.com<\/a><\/strong><\/p>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/seating-charts-create\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/seating-charts-create\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n<\/div>\n\t\t<\/section>\n\t\t\t<section class=\"kupf-faq-section\" id=\"vouchers\">\n\t\t\t\t\t\t\t<h2 class=\"kupf-faq-section__title\">Vouchers<\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-75&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-75-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-75\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Enable voucher sales<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-75\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-75-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"enable-voucher-sales\"><\/div><p class=\"wp-block-paragraph\">To activate voucher sales, you need to enable the feature under Shop configuration.<\/p><p class=\"wp-block-paragraph\"><strong>1) Open Features in the shop configuration:<\/strong><\/p>\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"711\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/Features-neu-1024x711.png\" alt=\"\" class=\"wp-image-704\" style=\"width:722px;height:auto\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/Features-neu-1024x711.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/Features-neu-300x208.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/Features-neu-768x534.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/Features-neu-1536x1067.png 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/Features-neu-2048x1423.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<p class=\"wp-block-paragraph\"><strong>2) Select &#8220;Enable voucher sales&#8221;<\/strong><\/p>\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"665\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/Gutscheinverkauf-aktivieren-1024x665.png\" alt=\"\" class=\"wp-image-705\" style=\"width:722px;height:auto\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/Gutscheinverkauf-aktivieren-1024x665.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/Gutscheinverkauf-aktivieren-300x195.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/Gutscheinverkauf-aktivieren-768x499.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/Gutscheinverkauf-aktivieren-1536x998.png 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/Gutscheinverkauf-aktivieren-2048x1330.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<p class=\"wp-block-paragraph\"><strong>3) The option &#8220;Buy voucher&#8221; is now displayed in the web shop<\/strong><\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"807\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/grafik-1024x807.png\" alt=\"\" class=\"wp-image-707\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/grafik-1024x807.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/grafik-300x236.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/grafik-768x605.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/10\/grafik.png 1291w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/enable-voucher-sales\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/enable-voucher-sales\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n<\/div>\n\t\t<\/section>\n\t\t\t<section class=\"kupf-faq-section\" id=\"kulturspenden-en\">\n\t\t\t\t\t\t\t<h2 class=\"kupf-faq-section__title\">kulturspenden<\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-84&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-84-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-84\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">kulturspenden \u2013 donation receipt<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-84\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-84-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"kulturspenden-donation-receipt\"><\/div>\n<p class=\"wp-block-paragraph\">Your donors automatically receive a confirmation email from us with the donation receipt for the full amount donated to you.<\/p>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/kulturspenden-donation-receipt\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/kulturspenden-donation-receipt\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-85&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-85-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-85\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">kulturspenden \u2013 payouts<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-85\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-85-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"kulturspenden-payouts\"><\/div>\n<p class=\"wp-block-paragraph\">Payouts are made automatically once a month.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You receive the invoice by email, and it can be downloaded from your admin area at any time.<\/p>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/kulturspenden-payouts\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/kulturspenden-payouts\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-86&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-86-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-86\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">kulturspenden \u2013 fee overview<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-86\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-86-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"kulturspenden-fee-overview\"><\/div>\n<p class=\"wp-block-paragraph\"><strong>Online and POS via card terminal:<\/strong><br>Donations: 3.7% of the gross amount + \u20ac0.20 + VAT<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Minimum fee:<\/strong><br>Donations: \u20ac0.30 + VAT<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Minimum donation: <\/strong><br>\u20ac1.00<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">See: <br>https:\/\/kupfservices.com\/en\/pricing\/<\/p>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/kulturspenden-fee-overview\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/kulturspenden-fee-overview\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-87&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-87-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-87\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">kulturspenden \u2013 buttons &#038; banners<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-87\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-87-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"kulturspenden-buttons-banners\"><\/div><p class=\"wp-block-paragraph\"><a href=\"https:\/\/drive.google.com\/drive\/folders\/1rzPUp4GV7z9cP6qgwMmCMbR2yv9SvHS_?usp=sharing\">Here<\/a> you can download all buttons and banners.<\/p>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"352\" height=\"88\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/kulturspenden-at-button-large-rot-1.png\" alt=\"\" class=\"wp-image-405\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/kulturspenden-at-button-large-rot-1.png 352w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/kulturspenden-at-button-large-rot-1-300x75.png 300w\" sizes=\"(max-width: 352px) 100vw, 352px\" \/><\/figure>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/kulturspenden-at-button-large-schwarz-1.png\" alt=\"\" class=\"wp-image-406\"\/><\/figure>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/kulturspenden-at-button-large-weiss-1.png\" alt=\"\" class=\"wp-image-407\"\/><\/figure>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/kulturspenden-at-button-small-weiss-1.png\" alt=\"\" class=\"wp-image-413\"\/><\/figure>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/kulturspenden-at-banner-medium-rectangle.png\" alt=\"\" class=\"wp-image-415\"\/><\/figure>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/kulturspenden-at-banner-small-landscape-II-1.png\" alt=\"\" class=\"wp-image-432\"\/><\/figure>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/kulturspenden-at-banner-small-landscape-I-1.png\" alt=\"\" class=\"wp-image-430\"\/><\/figure>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/kulturspenden-at-banner-leaderboard-1-1024x128.png\" alt=\"\" class=\"wp-image-429\"\/><\/figure>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/kulturspenden-at-banner-skyscraper-II-1-256x1024.png\" alt=\"\" class=\"wp-image-433\"\/><\/figure>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/kulturspenden-at-banner-skyscraper-I-1-256x1024.png\" alt=\"\" class=\"wp-image-431\"\/><\/figure>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/kulturspenden-buttons-banners\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/kulturspenden-buttons-banners\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-88&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-88-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-88\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">kulturspenden \u2013 statutes checked yet?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-88\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-88-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"kulturspenden-statutes-checked\"><\/div>\n<p class=\"wp-block-paragraph\">Since January 1, 2024, tax-deductible donation status has been open to all non-profit associations, including cultural associations. Donations to a non-profit cultural association can now be deducted from taxes. An important criterion for obtaining this status is the association&#8217;s statutes. Do your statutes meet the necessary requirements regarding non-profit status? Here is a checklist.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All information (in German):<br><a href=\"https:\/\/igkultur.at\/praxis\/spendenbeguenstigung-statuten-schon-gecheckt\">https:\/\/igkultur.at\/praxis\/spendenbeguenstigung-statuten-schon-gecheckt<\/a><\/p>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/kulturspenden-statutes-checked\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/kulturspenden-statutes-checked\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-89&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-89-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-89\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">kulturspenden \u2013 FAQs of the tax office<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-89\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-89-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"kulturspenden-tax-office-faqs\"><\/div>\n<p class=\"wp-block-paragraph\">Here you can find all the necessary information compiled by the Austrian tax office (in German):<br><a href=\"https:\/\/www.bmf.gv.at\/themen\/steuern\/spenden-gemeinnuetzigkeit\/spendenbeguenstigung-neu.html\">https:\/\/www.bmf.gv.at\/themen\/steuern\/spenden-gemeinnuetzigkeit\/spendenbeguenstigung-neu.html<\/a><\/p>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/kulturspenden-tax-office-faqs\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/kulturspenden-tax-office-faqs\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-90&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-90-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-90\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">kulturspenden \u2013 tax-deductible donations since 1 Jan 2024<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-90\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-90-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"kulturspenden-tax-deductible-donations-since-2024\"><\/div>\n<p class=\"wp-block-paragraph\">Note on the new tax-deductible donation status: <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Since January 1, 2024, all non-profit organizations can opt into the list of donation-beneficiary organizations. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The tax office has compiled a <a href=\"https:\/\/www.bmf.gv.at\/themen\/steuern\/spenden-gemeinnuetzigkeit\/absetzbarkeit-spenden.html\">clear FAQ<\/a> on this (in German). <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">kulturspenden.at supports you with the required reporting of donations to the tax office. We&#8217;re happy to help if you have questions.<\/p>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/kulturspenden-tax-deductible-donations-since-2024\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/kulturspenden-tax-deductible-donations-since-2024\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-91&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-91-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-91\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">kulturspenden \u2013 create a donation campaign<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-91\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-91-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"kulturspenden-create-donation-campaign\"><\/div><p class=\"wp-block-paragraph\"><strong>Step 1: Enable Kulturspenden<\/strong><br>Under &#8220;<strong>Shop configuration<\/strong>&#8221; -&gt; &#8220;<strong>Features<\/strong>&#8220;, you can enable the &#8220;Kulturspenden&#8221; feature at any time:<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"355\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/kulturspenden-aktivieren-scaled-1-1024x355.png\" alt=\"\" class=\"wp-image-932\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/kulturspenden-aktivieren-scaled-1-1024x355.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/kulturspenden-aktivieren-scaled-1-300x104.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/kulturspenden-aktivieren-scaled-1-768x266.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/kulturspenden-aktivieren-scaled-1-1536x532.png 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/kulturspenden-aktivieren-scaled-1-2048x710.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<p class=\"wp-block-paragraph\"><br><br><strong>Step 2: Create a donation campaign<\/strong><br>Now, under &#8220;<strong>Donation campaigns<\/strong>&#8220;, you can create a donation campaign for your organization or start a crowdfunding campaign (project donation) at any time:<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"529\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/spendenaufruf-erstellen-scaled-1-1024x529.png\" alt=\"\" class=\"wp-image-934\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/spendenaufruf-erstellen-scaled-1-1024x529.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/spendenaufruf-erstellen-scaled-1-300x155.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/spendenaufruf-erstellen-scaled-1-768x397.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/spendenaufruf-erstellen-scaled-1-1536x794.png 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/spendenaufruf-erstellen-scaled-1-2048x1058.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<p class=\"wp-block-paragraph\"><br><br>(optional) <strong>Step 3: Enable tax deductibility of donations<\/strong><br> Under &#8220;<strong>Shop configuration<\/strong>&#8221; -&gt; &#8220;<strong>Taxes &amp; payment<\/strong>&#8220;, you can optionally enable tax deductibility if your organization is on the list of donation-beneficiary organizations.<\/p><p class=\"wp-block-paragraph\">The <strong>donation registration number<\/strong> uses the following format: KK<strong>&#8211;<\/strong>1234 -&gt; don&#8217;t forget the hyphen. It is sometimes missing in the authority&#8217;s notice.<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"254\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/spendenabsetzbarkeit-scaled-1-1024x254.png\" alt=\"\" class=\"wp-image-935\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/spendenabsetzbarkeit-scaled-1-1024x254.png 1024w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/spendenabsetzbarkeit-scaled-1-300x75.png 300w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/spendenabsetzbarkeit-scaled-1-768x191.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/spendenabsetzbarkeit-scaled-1-1536x382.png 1536w, https:\/\/kupfservices.com\/wp-content\/uploads\/2024\/01\/spendenabsetzbarkeit-scaled-1-2048x509.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/kulturspenden-create-donation-campaign\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/kulturspenden-create-donation-campaign\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n<\/div>\n\t\t<\/section>\n\t\t\t<section class=\"kupf-faq-section\" id=\"support\">\n\t\t\t\t\t\t\t<h2 class=\"kupf-faq-section__title\">Help &amp; support<\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-95&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-95-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-95\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Register not found<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-95\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-95-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"register-not-found\"><\/div>\n<p class=\"wp-block-paragraph\"><strong>Important: don&#8217;t forget to add a register:<\/strong> If you haven&#8217;t used the point of sale yet, you still need to add a register. See &#8220;<a href=\"\/?p=2039\">Point of sale: add a register&#8221;<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"493\" height=\"1024\" src=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18e8e8b5c0c844010cdde-493x1024.png\" alt=\"\" class=\"wp-image-794\" srcset=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18e8e8b5c0c844010cdde-493x1024.png 493w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18e8e8b5c0c844010cdde-144x300.png 144w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18e8e8b5c0c844010cdde-768x1596.png 768w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18e8e8b5c0c844010cdde-739x1536.png 739w, https:\/\/kupfservices.com\/wp-content\/uploads\/2025\/02\/67c18e8e8b5c0c844010cdde.png 770w\" sizes=\"(max-width: 493px) 100vw, 493px\" \/><\/figure>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/register-not-found\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/register-not-found\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-96&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-96-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-96\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Service hotline for shop operators<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-96\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-96-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"service-hotline-for-shop-operators\"><\/div>\n<p class=\"wp-block-paragraph\">Our service hotline is<strong> for shop operators only<\/strong>. <br><br>Mon\u2013Fri, 9:00 a.m. to 4:00 p.m.<br>+43 732 79 42 88 90<br><strong>Ticket orders and customer service are not handled via this number. Please contact the organizer directly.<\/strong><\/p>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/service-hotline-for-shop-operators\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/service-hotline-for-shop-operators\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-97&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading has-icon has-icon-right\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-97-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-97\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Stripe has blocked my shop<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-97\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-97-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\"><div class=\"kupf-faq-anchor\" id=\"stripe-has-blocked-my-shop\"><\/div>\n<p class=\"wp-block-paragraph\">As part of verification, Stripe may request additional documents from you. This is a normal part of the verification process and serves to verify the details stored with Stripe.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on which details need to be verified, Stripe may request different documents:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Proof of organization<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>ZVR extract (for associations)<\/li>\n\n\n\n<li>Company register extract<\/li>\n\n\n\n<li>Notice of tax-deductible donation status<\/li>\n\n\n\n<li>VAT registration<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Proof of identity<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Passport<\/li>\n\n\n\n<li>Driver&#8217;s license<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Proof of private address<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Registration form (Meldezettel) or confirmation of registration, issued within the last 12 months<\/li>\n\n\n\n<li>Electricity or gas bill, issued within the last 6 months<\/li>\n\n\n\n<li>Bank statement, issued within the last 6 months<\/li>\n\n\n\n<li>Annual financial statement<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Which document you need to upload depends on Stripe&#8217;s specific verification request. Please upload only the document requested by Stripe and make sure it is complete and clearly legible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can find a complete overview of the documents accepted by Stripe in <a href=\"https:\/\/stripe.com\/docs\/verification\/documents\"><strong>Stripe&#8217;s documentation<\/strong><\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Important for associations<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you represent an association or non-profit organization, take particular care to enter the details correctly when setting up your Stripe account. <strong>Do not select additional roles such as <strong>\u201cboard\u201d<\/strong>, \u201cowner\u201d, \u201cdirector\u201d or similar company roles if they don&#8217;t apply to your association.<\/strong> Otherwise, Stripe may wrongly classify the association as a conventional company. In that case, the <strong>ZVR extract may no longer be accepted as proof of the organization<\/strong> and Stripe may request additional documents.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Guide for associations<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">That&#8217;s why we&#8217;ve created a dedicated <a href=\"https:\/\/kupfservices.com\/wp-content\/uploads\/2026\/04\/Shop-erstellen-und-aktivieren.pdf\"><strong>guide to shop setup for associations<\/strong><\/a> (in German). Please use it when setting up your shop and especially for the Stripe verification. The manual explains step by step which details associations must provide and which company roles should <strong>not<\/strong> be specified in Stripe.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If Stripe needs a document from you, you&#8217;ll find the request directly in your Stripe account. To access it, open <strong>\u201cTaxes &amp; payment\u201d<\/strong> in the <strong>shop settings<\/strong> and sign in to Stripe.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<div class=\"kupf-faq-actions\"><button class=\"kupf-faq-action\" aria-label=\"Copy link\" data-kupf-faq-tooltip=\"Copy link\" data-kupf-faq-copy=\"https:\/\/kupfservices.com\/en\/faq\/stripe-has-blocked-my-shop\/\" data-kupf-faq-copied=\"Link copied\" type=\"button\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71\"\/><path d=\"M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71\"\/><\/svg><\/button><a class=\"kupf-faq-action\" aria-label=\"Open as a separate page\" data-kupf-faq-tooltip=\"Open as a separate page\" href=\"https:\/\/kupfservices.com\/en\/faq\/stripe-has-blocked-my-shop\/\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M7 7h10v10\"\/><path d=\"M7 17 17 7\"\/><\/svg><\/a><\/div><\/div>\n<\/div>\n<\/div>\n\t\t<\/section>\n\t\n\t\t\t<div class=\"kupf-faq-no-results\" role=\"status\" hidden>\n\t\t\t<p>No question matches your search.<\/p>\n\t\t\t<ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a href=\"https:\/\/kupfservices.com\/en\/faq\/buyers\/\" data-kupf-faq-search-link>\n\t\t\t\t\t\t\t\tSearch in \u201cFor buyers\u201d\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<li><a href=\"https:\/\/kupfservices.com\/en\/contact\/\">Contact us<\/a><\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>FAQs for shop operators Do you have questions about using KUPFticket or Kulturspenden.at? Here you&#039;ll find all the knowledge our support team has to offer. If you still have questions, you can contact us at any time using the chat feature in the admin panel!<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1773,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-title","meta":{"footnotes":""},"class_list":["post-2347","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kupfservices.com\/en\/wp-json\/wp\/v2\/pages\/2347","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kupfservices.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kupfservices.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kupfservices.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kupfservices.com\/en\/wp-json\/wp\/v2\/comments?post=2347"}],"version-history":[{"count":0,"href":"https:\/\/kupfservices.com\/en\/wp-json\/wp\/v2\/pages\/2347\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/kupfservices.com\/en\/wp-json\/wp\/v2\/pages\/1773"}],"wp:attachment":[{"href":"https:\/\/kupfservices.com\/en\/wp-json\/wp\/v2\/media?parent=2347"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}