KUPFticket currently offers several ways to issue complimentary tickets. Which option is suitable depends on where the free tickets are to be issued, whether specific seats are assigned, and how the tickets are to be evaluated later on.
Overview
| Option | Suitable for | Issued via | Evaluation |
|---|---|---|---|
| “Confirm without payment” | general admission and reserved-seat tickets | Point of sale | Filter by payment method |
| €0 ticket category | your own free ticket categories, e.g. general admission tickets | Point of sale | Filter by ticket category |
| 100% discount code | free tickets via the web shop | Web shop and point of sale | Web shop: “Free”; point of sale: filter by discount |
| POS category with 100% discount | reserved-seat tickets via the seating chart | Point of sale | Filter by €0 tickets |
1. “Confirm without payment” in the point of sale
In the point of sale, you can select “Confirm without payment” when selling.
A valid ticket is created, but no payment is recorded. The ticket therefore does not appear as revenue in the settlement. In the ticket list, you can filter by the payment method “Confirm without payment”.
This option is suitable, for example, for general admission and reserved-seat tickets when a ticket is to be issued free of charge and no separate free-ticket statistics are needed in the settlement.
2. Your own €0 ticket category for the point of sale
Another option is to create your own €0 ticket category. This category can be set up so that it is only available via the point of sale and not offered in the web shop.
To do so, go to the ticket category under “Edit category” → “Advanced settings” and disable the option “Sell via web”.
When selling via the point of sale, you can then select this €0 ticket category.
The tickets are created with a price of €0. In the settlement and statistics, however, they are currently not shown as a separate “free ticket” category. In the ticket list, the tickets can be filtered by the respective ticket category.
This option is suitable, for example, for general admission tickets where the main purpose is to record the number of tickets issued.
3. Discount code with 100% discount
Alternatively, you can create a discount code with a 100% discount.
When this discount code is used during a sale in the point of sale or in the web shop, the ticket price is reduced in full and the ticket is issued free of charge.
This option is particularly suitable for free tickets that are to be issued via the web shop. Tickets issued this way are shown as “Free” in the evaluation.
Tickets booked in the point of sale can be filtered in the ticket list via the “Discount” column.
4. Your own POS category with a fixed 100% discount
If free tickets are to be assigned to specific seats in the seating chart, you can create a separate POS category with a fixed discount of 100%.
When selling, first select the desired seat directly in the seating chart. Then select the corresponding POS category with the stored 100% discount. The regular ticket price is automatically reduced to €0.
The tickets issued can then be filtered as €0 tickets in the ticket list.
In the settlement and statistics, however, these tickets are currently not shown as a separate “free ticket” category.
This option is particularly suitable for free tickets with fixed seats, where seats are to be assigned via the seating chart.