Ticket personalization

FAQ /

When creating or editing a ticket category, you can enable various fields for ticket personalization:

By default, buyers always have to provide an email address and a name for the order. Ticket personalization is useful when you want to collect additional information:

  • Name of the ticket holder
  • Email address of the ticket holder
  • Phone number
  • Notes field (optional)
  • Custom field

Custom field

  • You can define custom fields individually
  • Text fields
  • Number fields
  • Date picker
  • Checkboxes
  • Simple questions
  • Every new field can be defined as required or optional

Input mask

In the input mask, you can define a so-called pattern. You can find the details here.

For example:

[a-z] if only lowercase letters should be valid

[a-z] {4-8} if four to eight characters (lowercase letters) should be requested

[0-9] {4] if four digits should be requested